Privacy Policy

Introduction

At Thomas & Friends Toys, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you interact with our website.

By using our website, you agree to the terms outlined in this Privacy Policy.

Information We Collect

We may collect the following types of information:

  • Personal Information: such as your name, email address, and shipping information when you make a purchase or sign up for updates.
  • Non-Personal Information: including browser type, IP address, and device data collected through cookies and similar technologies.

How We Use Your Information

We use the collected information to:

  • Process and fulfill your orders.
  • Improve our website, products, and customer experience.
  • Send you updates, promotional offers, or important information related to your purchase (only if you have opted in).
  • Ensure the security and integrity of our website.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies help us:

  • Understand how users interact with our website.
  • Customize content and advertising.
  • Improve site functionality.

You can manage your cookie preferences through your browser settings at any time.

Sharing Your Information

We do not sell, rent, or trade your personal information to third parties.
We may share your information with trusted partners who assist us in operating our website and conducting our business, but only under strict confidentiality agreements.

We may also disclose information when legally required to comply with a legal obligation or protect the rights and safety of our users.

Data Security

We implement a variety of security measures to maintain the safety of your personal information.
However, please note that no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access, update, or delete your personal information.
  • Withdraw consent for receiving marketing communications.
  • Request information about how your data is processed.

If you wish to exercise any of these rights, please follow the instructions provided within our website settings or account options.

Children’s Privacy

Thomas & Friends Toys is committed to protecting children’s privacy.
We do not knowingly collect personal information from children under the age of 13 without parental consent.
If we learn that we have collected information from a child without proper consent, we will promptly delete such data.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated “Last Modified” date.
We encourage you to review this policy periodically to stay informed about how we are protecting your information.